Subject: Q3 2025 Customer Feedback Summary

Dear Management Team,

Please find below a selection of key customer feedback collected during Q3 2025, provided for your reference in guiding product improvements.

Feedback ID: 001

User: David Chen (david.chen@vipclient.com)

Product: Bailian AI-Writer Pro

Date: July 15, 2025

Rating: 2/5

Type: Functional Bug

Content:

The PDF export function in Bailian AI-Writer Pro occasionally freezes when processing long documents over 50 pages, resulting in potential data loss. This issue is particularly noticeable on the desktop client running Windows 11 (latest update). We kindly request that the engineering team prioritize a fix.

Feedback Record: #002

Submitted by: Jessica Lee

Associated Product: Bailian DataViz Suite

Timestamp: August 2, 2025

User Rating: Strongly Recommend

Category: Feature Suggestion

Details:

The dashboard functionality in Bailian DataViz Suite is powerful and delivers outstanding visualization quality! It would be even better if support for geospatial data were added, such as heatmaps and flow maps—to the existing chart types. This enhancement would greatly benefit users involved in market analysis. Five stars!

Feedback ID: 003

User: Michael Reed

Product Line: Bailian AI-Writer Pro

Date: September 10, 2025

Rating: 5/5

Feedback Type: User Experience Praise

Comment:

I have to commend the intelligent grammar correction and text refinement feature in Bailian AI-Writer Pro! It outperforms any other writing assistant I’ve used. It understands context deeply and offers highly natural, stylistic suggestions. My productivity has improved by at least 50%. Excellent work, team!

Ticket: #004

User: Sarah Foster (sarah.foster@enterprise.com)

Product: Bailian DataViz Suite

Date: September 22, 2025

Rating: 4/5

Category: Bug & Enhancement Request

Content:

When exporting dashboards to PPTX format, chart titles are automatically reset to SimSun font, which does not match the custom fonts set within the application. Please correct this inconsistency. Additionally, it would be very convenient to add a “Share directly to Teams” button. This would streamline collaboration significantly.

Let me know if you'd like a summarized executive version or presentation-ready format.